Returns & refunds
At Classy Boutique, we want you to love your beauty products. If for any reason you're not completely satisfied, here's everything you need to know about returning items and getting a refund.
Our 30-day return policy
We offer a hassle-free return policy for items you wish to return. You have 30 days from the date of delivery to initiate a return if you change your mind or if the product doesn't meet your expectations. We strive to make your shopping experience at Classy Boutique as pleasant and risk-free as possible.
Condition of returned items
For all returns, especially beauty products, items must be in their original, unopened packaging and in the same condition as received. Products that show signs of use, tampering, or damage will not be eligible for a refund. This policy ensures the integrity and hygiene of our beauty and self-care collections for all our valued customers.
Return shipping costs
When returning an item, please be aware that customers will be responsible for the return shipping fees. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item. This helps ensure your return reaches us safely and efficiently.
Refund processing
Once your return is received and inspected by our team, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed promptly, and a credit will automatically be applied to your original method of payment within a certain number of business days. For any questions, please contact our customer service at [[email]] or [[phonenumber]].